Salesforce's core value isn't its CRM software—it's the deep trust that huge banks and enterprises place in it to hold their customer data, and that trust can't be replicated by a vibe-coded app.
Avishai argues Salesforce's real moat is trust, not its CRM features, so AI coding tools that can replicate features can't replicate that trust and won't displace it.
transcript
Avishai: Okay, Salesforce, what what is the biggest value Salesforce provide? It's not the CRM. It's the fact that you trust a SAS providers with your data, right? You have huge banks, huge companies that actually allow Salesforce to hold all of the customer data because they trust Salesforce.