A production agent is mostly deterministic software that calls a language model at a few deliberate points, with the design decisions lying in choosing those points and limiting how much the model decides on its own.
The article defines a production-grade AI agent as primarily deterministic software that invokes a language model only at carefully chosen decision points, contrasting this with demo-quality agents that rely heavily on the model.
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Best Practices for Building AI Agents That Work in Production (author): A production agent, reduced to its essentials, is mostly deterministic software that calls a language model at a few deliberate points. The design decisions lie in choosing those points and limiting how much the model decides on its own. The path to that definition ran through the simplest possible agent and its predictable failures, with each failure answered by one practice.